Shipping Information

Free Shipping on all UK orders!

Europe Orders - £5 or Free Shipping on orders over £50

Rest of World - £10 or Free Shipping on orders over £75

After your order has been placed you will receive a confirmation of the order via email - please check this to ensure we have the correct shipping and order details.

Processing time for order is up to 3 days before dispatch. Please keep in mind business days do not include weekends or Bank Holidays. At busier times of the year, or special events, please allow some extra time for processing.

We do not ship to PO boxes.

All orders below 2kg will be shipped with Royal Mail - orders above 2kg must be shipped by UPS, due to weight restrictions. 

You are personally responsible for any import duty/tax that may be applied to an order outside of the UK. This isn't a shipping charge, but a legal requirement decided by the governing law where you live. Any orders abandoned/refused by customers due these charges will be liable for all costs shipping the order back - including the original cost of the shipping.

All items are sent with non-tracked post. Delivery time is usually between 2-7 days for UK, 7-15 for Europe and 7-30 days for the rest of the world.

Please do not inquire about delivery of an order prior to the above listed time-frames. An order isn't deemed lost until 48 days past the date of dispatch.

If you have not received your order within 60 days from the dispatch date - let us know immediately. 

 

Need any help? Email info@glossygoth.com for assistance.

 

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